Our Story
The Wash Shop was created to bring back the good ol’ days of car care – when shining up your daily driver was a weekend ritual rather than a mundane chore.
We were founded in Austin, Texas in 2022 by a team of passionate and experienced car care professionals, aiming to deliver a quality car wash and a memorable customer experience. The Wash Shop knows that a clean car is the most important thing, but that there’s plenty of room to have fun, too.
Our unwavering commitment to quality wash chemicals, state-of-the-art equipment, and stellar customer service means that you can drive thru our wash worry-free. We invite you to ‘drive thru, drive happy’ and experience the joy of The Wash Shop today!
Express Wash
A classic and quick drive thru wash experience, guaranteed to clean every nook and cranny of your daily ride.
Self Service
Enjoy the convenience of free vacuums when you become a Wash Shop Unlimited Member today.
Our Values
We
Believe
Every customer interaction is an opportunity to exceed expectations.
We
Believe
In the value of mentorship and providing team members with education and career advancement opportunities.
We
Believe
In preserving and extending the life of our guest’s vehicles.
FAQ
How do I sign up for an unlimited membership?
Signing up is easy! You can come on in, give us a call, or simply click the button in the top right corner of our website.
How do I cancel or change my membership?
Canceling or changing your plan to accommodate your needs is very easy, and done pretty much the same way you sign up. You can come on in, give us a call, or simply click here:
What’s the difference between an express and a full service car wash?
An express wash is going to take care of only the exterior or the vehicle. The full service would add and interior vacuum, interior windows and a light dusting of the dash doors and center console.
What are the benefits of an unlimited car wash plan?
With an unlimited wash plan, you can wash your car as many times as you want - rain or shine! If the weather is drizzly then sunny for a day, you can come wash your car without worrying if it rains again the next day. These plans are excellent folks who love a shiny car all the time!
What’s the difference between a tunnel vs. touchless car wash?
With physical scrubbing action, a tunnel car wash does a better job of emulsifying and removing dirt and grease than a touchless car wash, but if you prefer - touchless will give you a quick clean when your car is only mildly dirty.
Should I be concerned about tire damage in the tunnel wash?
No, never. Our prep attendants are there to help guide customers onto our track to make sure you're lined up correctly. Our tracks are also checked multiple times daily to make sure there is nothing loose or broken that could cause damage to tires.
How can I contact customer service?
Please get in touch with us to provide feedback or tell us a joke (we like jokes): support@washshop.com